Auto-Tracking. You will periodically receive emails as your system moves through USPS and when it's out for delivery.
Shipped Insured: In the rare event that your system gets lost or damaged in transit, we cover the claim and just ship you another unit, there's nothing you need to do. Please note that this only insures delivery and not deliveries lost or stolen after the fact.
USPS 2-3 Day Priority Mail upgrade offered during checkout.
Please note that we cannot take responsibilty for any USPS delivery times.
Please allow up to 48 hours for the unit to ship from our facility.
Though it's highly unlikely you would ever need warranty service for one of Fortin's systems, in the rare event, once one of our techs determines the problem, we will email you a prepaid return shipping label for the part we are replacing atno expense to you; all replacement costs are covered under your warranty for a period of 2 years from the date of delivery.
And once you mail your return and our auto-tracking system confirms shipment, we will send you out your replacement while your return is still in transit. No waiting weeks for a warranty exchange.
If within 45 days from the date of delivery you're not totally satisfied with the quality you received on delivery or performance after installation, or just need to return it for any reason, just put everything back into the *original box, send us an email, or give us a call, and one of our technicians will email you a prepaid return shipping label at no cost to you. You will receive a 100% full refund with no shipping deductions or restocking fees.
*We ship all our remote starter systems in quality resealable boxes; please save the original box to retain your 45 day free return entitlement.
7-Days a Week Sales & Support
In the middle of the install and have a question? No problem. We have Ford remote start specialists on call 7 days a week (Eastern Time). Through our national 800 number, by email, through our online LIVE TECH CHAT, and our YouTube channel. Average reply times are immediate to 30 minutes. We also have an after hours call back request messaging service provided for next day call backs.
FREE USPS Insured Shipping with Auto-Tracking. Shipping within the USA and its territories only.
Sales & Support by Phone:
1-844-MTR-CITY (687-2489) Technicians On-Call 7-Days a Week Mon-Fri: 8 AM - 7 PM
Sat & Sun: 9 AM - 4 PM Eastern
(Closed Holidays and Holiday Weekends)
MotorCity Autobahn LLC is an independent automotive aftermarket company and is not affiliated with, endorsed by, or sponsored by Ford Motor Company or component manufacturers. All references to Ford or component brands are for product identification and application purposes only. All systems are designed, assembled, vehicle-specific CAD programmed, and QC'd with T-harnesses made in our facility in Michigan. Providing custom vehicle-specific ready systems online since 2002.
