Auto-Tracking. You will periodically receive emails as your system moves through USPS and when it's out for delivery.
You will also receive a tracking link so you can check the status your order any time.
Shipped Insured: In the rare event that your system gets lost or damaged in transit, we cover the claim and just ship you another unit, there's nothing you need to do. Please note that this only insures delivery and not deliveries lost or stolen after the fact.
USPS 2-3 Day Priority Mail upgrade offered during checkout.
Please note that we cannot take responsibilty for any USPS delivery times.
Please allow up to 48 hours for the unit to ship from our facility. Holidays and the X-mas/winter season will extend these times.
Lifetime Warranty
The automotive Aftermarket’s best warranty.
Providing the highest quality components in the industry means you can provide the best warranty coverage; though it's highly unlikely you would ever need warranty service for a Directed® system, in the rare event, once one of our techs determines the problem, we will email you a prepaid return shipping label for the part we are replacing atno expense to you; all replacement costs are covered under your warranty for the lifetime of the vehicle in which the system was originally installed.
Llimitations and exclusions apply; non-transferable
1-Year Limited Warranty on Remote Upgrades
45-Day QC Performance Guarantee
with Free Returns
If within 45 days from the date of delivery you're not totally satisfied with the quality you received on delivery or performance after installation, just put everything back into the original box, send us an email or give us a call, and one of our technicians will email you a prepaid return shipping label at no cost to you. You will receive a full refund with no restocking fees.
7 Days a Week Sales & Support
In the middle of the install and have a question? No problem. We have Ford remote start specialists on call 7 days a week (Eastern Time). Through our national 800 number, by email, through our online LIVE TECH CHAT, and through our YouTube channel. We also have an after-hours callback request messaging service for next-day callbacks from one of our techicians.
FREE USPS Insured Shipping with Auto-Tracking. Shipping within the USA and its Territories.
Shipping outside the USA available upon request.
Sales & Support by Phone:
1-844-MTR-CITY (687-2489) Technicians On-Call 7 Days a Week Mon-Fri: 8 AM - 7 PM
Sat: 9 AM - 4 PM Sun: 9 AM - 3 PM ET
(Closed Major Holidays)
Site Last Updated: 10/15/2026 07:34 PM ET
MotorCityAutobahn.com
"Your Fastest Route to DIY Remote Start Installation"
MotorCity Autobahn LLC is an independent automotive aftermarket company and is not affiliated with, endorsed by, or sponsored by Ford Motor Company or component manufacturers. All references to automotive manufacturers or component brands are for product identification and application purposes only. All systems are warranted, designed, assembled, vehicle-specific CAD programmed, and QC'd with T-harnesses made and shipped out of our facility in Michigan. Providing custom vehicle-specific ready systems online since 2002.
